TASC Talks: UAE retailers learn to make do with less shop floor staff

Retail TASC Outsourcing Gulf News
Retail TASC Outsourcing Gulf News

First the good news — there have been no massive layoffs of shop floor staff in the UAE’s retail sector even as sales volumes took quite a marked dip through the better part of the year. In this regard, the retail industry has been insulated from the kind of job losses that have afflicted other sectors, such as banking, construction, and real estate brokerage services.

But it’s not all smooth sailing — retailers still in expansion mode are starting to make do with having fewer shop floor executives at their new outlets. This is a trend showing up quite clearly since the third quarter. The size of the local retail sector is expected to cross Dh151 billion this year. Industry-wide growth had averaged plus 10 per cent through the first four years of the decade, but could now see it slipping 2.6 per cent to 7.6 per cent.

“Retail is an industry that thrives on the kind of incentives that are on offer — unfortunately, 38 per cent of respondents in our survey noted that they were never paid these on time,” said Abbas Ali, Vice-President. “This will have serious consequences for the retailer, as he will have to endure negative publicity among peer groups.

Read the full article on the Gulf News website